Accounts Administrator

Do you love helping people, keeping things organised, and being the friendly face that makes a great first impression?

We're looking for a motivated Receptionist / Customer Service Officer to join our growing team. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast-paced environment, and takes pride in providing exceptional customer service.

No two days are the same, and you'll play an important role in keeping our office running smoothly while supporting both our clients and accounting team.

About the Role

Your day will include:

• Welcoming clients and creating a positive first impression.
• Answering incoming phone calls and assisting with client enquiries.
• Managing appointments, bookings and calendars.
• Following up clients and sending appointment reminders.
• Processing payments and assisting with invoicing.
• Maintaining accurate client records and administration.
• Providing day-to-day support to the accounting team.
• Learning new systems and continually developing your skills.

About You

We're looking for someone who:

• Has previous administration or reception experience.
• Enjoys delivering outstanding customer service.
• Has excellent communication and interpersonal skills.
• Is organised, proactive and able to multitask.
• Is confident using Microsoft Office.
• Has strong attention to detail.
• Enjoys working as part of a supportive team.

Highly regarded but not essential:

• Experience in an accounting or professional services environment.
• Experience using Xero Practice Manager or similar software.
• Experience with invoicing or payment processing.

Why Join Us?

• Supportive and welcoming team environment.
• Ongoing training and professional development.
• Opportunity to build a long-term career.
• Variety in your day with plenty of client interaction.
• A business that values initiative, teamwork and exceptional customer service.

If you're looking for more than just another reception role and want to build a rewarding career with a respected local business, we'd love to hear from you.